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Our prints are made to order. Returns and exchanges are not accepted for an incorrectly chosen size or color, or a change of mind. Check the format, dimensions, and finish before ordering.
Email support@curateddd.com promptly and no later than 30 calendar days after delivery. Include your order reference and clear photos showing the issue. Approved claims receive a free reprint or refund. You do not need to return the affected item.
Do not send an item back without written authorization and return instructions from curateddd. If we separately approve an exception return, you pay its return shipping. This charge does not apply to covered defect claims, which do not require an item return.
Approved customer refunds are issued to the original payment method. Contact support@curateddd.com for help with your order.
These terms follow Printify’s returns and refunds policy and its Quality Promise.